Refund Policy for Finsoft Solutions Limited

At Finsoft Solutions Limited, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

Digital Products

Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once the purchase is completed.

בשל אופי המוצרים הדיגיטליים, כל המכירות הן סופיות. אנו לא מציעים החזרים או החלפות עבור מוצרים דיגיטליים לאחר השלמת הרכישה. 

Live Events, Courses, and Subscriptions

1. Live Events: Refund requests for live events must be submitted in writing at least 10 days prior to the event date. A 10% processing fee will be deducted from the refund.
2.  

Physical Products

Physical products may be returned within 30 days of purchase for a full refund or exchange, provided the items are in their original condition and packaging. Customers are responsible for return shipping costs.

Process for Refunds

To request a refund, please contact our customer service team at [email protected]  with your order details and reason for the request. Approved refunds will be processed within 14 business days.